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KYC / Fraud Analyst

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Job Industry:

Online Gaming - Banking and Financial

Job Location:

Gibraltar

Job Description:

RecruitGibraltar are currently helping our client who is a long established and reputable gaming company who offer long term career growth, excellent salary, relocation assistance, and a rewarding working environment where you can make a real impact. They are looking for a KYC / Fraud Analyst to join the existing team.

Whats the plan for the KYC / Fraud Analyst role?

The primary role of the KYC Services Team is the reviewing and monitoring of member account registrations, contacting players and the processing of ID and payment method documentation across all our online gaming platforms. The role involves utilising a number of 3rd party KYC providers as well as our own client database in order to strengthen KYC on each member that registers on any of sites. The role requires a high level of attention to detail, great communication skills and an ability to manage workload effectively and in a timely manner.

Shifts range from; 09:00 21:30 covering a 7 day rota

What will you do as a KYC / Fraud Analyst?

 Contacting players via email, live chat and telephone to attempt age verification / perform security checks.
 Identification of KYC documents and pay account documents.
 Minimising lost revenue to unverified players.
 Processing member identification documents.
 Reviewing and performing KYC checks on member account registration across all our sites.
 Using various tools to performing age verification searches on players.

What do you know that makes you a great KYC / Fraud Analyst?

 Online gaming industry experience.
 Have an understanding of AML, Fraud, Risk Management and Responsible Gaming.
 Knowledge of KYC and Anti Money Laundering detection methods and regulation.
 Ability to manage workload effectively and in a timely manner.
 Flexible and Reliable.
 Good command of English (fluent).
 Good communication skills, both written and spoken (dealing with members, internal departments and third parties including banks).
 Has a positive mental attitude, with the ability to beat targets.

Salary & Benefits

Salary 19,000-21,000 dependent on experience, competitive annual bonus, Private Medical insurance & pension

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