B2B Account Manager

Online Gaming - Sales or Telesales

Gibraltar







RecruitGibraltar is helping one our clients who is one of Europe's leading Gaming services providers; they have a strong market share and play a dominant role in the Gaming arena. Their long established brands provide excellent opportunities for highly driven candidates, giving rapid career progression to exceptional employees. They are looking for a high calibre, commercially focused, customer expert to create long term, lasting relationships with their international partners, covering casino and sports betting verticals. This role is to oversee a portfolio of assigned partners in international markets, to manage upsell opportunities and drive bottom line revenue using data analytics and commercial strategies

What will you do as a B2B Account Manager?

Effective use of business intelligence to influence partners turnover and GGR performance
Serve as the lead point of contact for all commercial and contractual matters pertaining to a particular customer
Build and maintain strong, long lasting relationships with C-level executives / key decision makers
Negotiate contract renewals and addendums with partners to maximise bottom line profitability and margin
Clearly communicate the performance of partners on weekly/monthly/quarterly basis to internal and external stakeholders
Identify upsell opportunities drive bottom line growth
Collation of customer insight for product roadmap and make necessary recommendations
Prepare analysis on account status, highlighting key areas of opportunity / current concerns
Collaborate with Technical Account Managers and manage relationships efficiently to deliver key requirements and to resolve outstanding issues swiftly
Face to Face meetings including delivery of compelling presentations to executive management, both internal and external
Key point of contact and sole accountability of a portfolio of partners
Optimise income opportunities through effective account management, including financial forecasting and budgeting
Closely manage and consult into the customers management team to influence their decision process to drive GGR based on current / future product mix and product roadmaps
Add input and customer feedback to internal product managers to help steer the product portfolio to align requirements to clear, data driven recommendations.

What will you know as a B2B Account Manager?

2yrs + experience at managing B2B accounts in the gambling industry is essential, ideally working for a leading B2B supplier
Key understanding of critical success factors of online gaming operators
Customer relationship expert with the ability to entertain and host partners at privately held events
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including C-level and executive management
Experience in delivering client focused solutions, tailored to customer requirements
Proven ability to manage multiple accounts, with proven ability to deliver key requirements efficiently and on time with precise detail
Problem analysis and problem resolution at both a strategic and functional level
Exceptional ability to communicate, both written and verbally
Additional language skills are advantageous

Salary based on experience with bonus & an excellent relocation and benefits package.


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