Business Support Executive

Banking and Financial - Customer Service and Call Centre


RecruitGibraltar are currently helping our client who is a long established and reputable financial company who offer long term career growth, excellent salary, relocation assistance, and a rewarding working environment where you can make a real impact. They are looking for a Business Support Executive who will be the first port of call for all incoming enquiries / calls. The candidate needs to demonstrate an ability to service the existing client base and be able to deal with incoming calls in regard to financial services / banking.

What is the plan for the Business Support Executive role?

New business processing including taking responsibility for the full client on-boarding process
Assisting with the security trading including preparation and issue of trade instructions and four eyes verification of instructions
Point of contact for all non-advisory client queries
Settling of invoices and making payments
Posting quarterly valuations to client portals
Completion of annual client suitability reports

What do you know that makes you a great Business Support Executive?

You will have experience from a banking or financial services background and preferably from an investment, bank or IFA background
Mature individual who is comfortable dealing with people at all levels within the organisation including senior management. Must be responsible, honest, trustworthy, tolerant and a good communicator who can empathise and get on with others and work as part of a team.
We need somebody that is not going to be overwhelmed working for a small firm where he/she will be expected to adapt and multi-task continuously - this proves very challenging and we need someone who can cope with this.
Must be accurate, pay attention to detail, with the ability to prioritise and structure their work, ability to utilise available technologies including MS Office to maximise productivity, manage a heavy workload and meet strict deadlines

Salary based on experience

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